Encrate Private Limited operates the website www.energycompany.in (referred to as "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our Service, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
To enhance your experience and provide you with our Service, we may collect personally identifiable information ("Personal Data"), including but not limited to:
- Name
- Email address
- Phone number
- Postal address
Log Data
When you access our Service, we may collect information sent by your browser ("Log Data"). This Log Data may include:
- Your device's Internet Protocol ("IP") address
- Browser type and version
- Pages visited on our website
- Date, time, and duration of visits
How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide and Maintain Our Service: Process your requests, manage your account, and deliver our products and services.
- To Communicate with You: Send you updates, newsletters, marketing materials, and respond to your inquiries.
- For Marketing and Promotions: Inform you about new products, special offers, and events that may interest you.
- For Legal and Contractual Obligations: Comply with applicable laws, regulations, and enforce our terms of service.
- For Business Operations: Analyze usage patterns, improve our services, and develop new features.
- To Improve Security: Detect, prevent, and address technical issues, fraud, and other security concerns.
- Other Purposes: With your consent or as otherwise permitted by law.
Retention of Data
We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. Usage Data is retained for shorter periods, except when it is necessary to strengthen security or improve functionality, or if we are legally required to retain it for longer.
Disclosure of Your Information
We may disclose your Personal Data in the following circumstances:
- Service Providers: Share with third-party vendors who assist us in operating our business.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the new entity. We will notify you before such a transfer occurs.
- Legal Obligations: Comply with legal obligations, governmental requests, or to protect and defend the rights or property of Encrate Private Limited.
Security of Your Information
We implement commercially reasonable measures to secure your Personal Data. These include encryption, firewalls, and access controls. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your information.
Security Best Practices
We employ industry-standard security protocols including SSL/TLS encryption for data transmission, regular security audits, and strict access controls to protect your personal information.
Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children. If we discover that a child under 13 has provided us with Personal Data, we will delete it. Parents or guardians may contact us to ensure necessary actions are taken.
Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights:
Request access to your Personal Data and receive a copy of the information we hold about you.
Request correction of inaccurate or incomplete information we maintain about you.
Request deletion of your Personal Data, subject to certain legal exceptions.
Request restrictions on the processing of your data in certain circumstances.
Object to the use of your Personal Data for specific purposes, such as marketing.
Request transfer of your data to another entity in a structured, machine-readable format.
To exercise these rights, contact us at pratik.somani@energycompany.in. We may require identity verification before processing requests.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly for any changes. Continued use of our Service after updates constitutes your acceptance of the revised Privacy Policy.
Contact Us & Grievance Redressal
If you have any concerns or complaints about this Privacy Policy, please contact our Grievance Officer:
Grievance Officer
For general inquiries, contact us at contact@energycompany.in
Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, India.
